Chick-fil-A 80th and Wadsworth
Operator
Creates, establishes, and drives the vision of the restaurant. Oversees leadership development in professional and personal growth.
Director of Performance and Profitability
Focus on all metrics related to financial success. Assists with leadership development and operational excellence.
Operations Director
Overarching responsibility for the entire restaurant operation. Creates and executes high operational performance of FOH AND BOH. Evaluates leadership effectiveness and identifies/ develops emerging leaders.
Directors
Focus on delivering a Clean and Safe Environment, Great Food, Fast & Accurate Service and Genuine Hospitality. Developing Assistant Directors, Leads and Shift Leaders.
Leads
Effectively supports corresponding director group by actively managing specific business channels and functions of the restaurant. While taking on day to day tasks to support our team.
Assistant Directors
Effectively supports corresponding director by actively managing specific business channels and functions of the restaurant. Meets with corresponding directors regularly and aids in execution of action items to align with strategic initiatives. Generates new ideas and innovative growth strategies for business channels.
Shift Leaders
Opening/closing procedures, back office, and cash handlingprocedures. Expert in all Pathway requirements. Coach for all Team Leaders, Trainers and Team Members. Responsible for personal and Team development. Executes business strategy and embodies and fosters restaurant culture.
Team Leaders
Expert in all Pathway requirements. Coach for all Trainers and Team Members. Responsible for personal and Team development. Executes business strategy and embodies and fosters restaurant culture.
Team Members
Uses job knowledge to perform with excellence. Adheres to safety and security procedures and follows restaurant polices (uniform, scheduling, etc.) Maintains productivity and gives excellent service. Responsible for personal development. Embodies and fosters restaurant culture.
Trainers
Responsible for Pathway requirements pertaining to designated division of restaurant. Executes the Winning Hearts Every Day strategy and is a champion of operational excellence. Coaches Team Members to requirements. Responsible for personal and Team Member development.